Sprint Self Service Phone Replacement Tool

Sprint recently has created a new tool for customer to get repair replacements. No need to go to a service center, just visit the Sprint Self Service Phone Replacement Tool. This self service option allows Sprint and Nextel customers to request a replacement for a defective or non-working phone via the internet.

Do you qualify?

• You will need your wireless number, account pass code and electronic serial number information off the back of your phone.
• Your phone must power on.
• Your phone has not been exposed to liquid, moisture or extensive physical damage.
• Your phone has been active for more than 30 days and is currently displaying a defect.
• Your phone has not been reported as lost or stolen.

NOTE: This program provides replacement phones only. If you are experiencing charger or battery issues, you may need to visit a Phone Repair Center for full diagnosis of your phone issue. If you do not meet the above requirements or have a phone issue that requires a replacement battery or charger, please visit www.sprint.com/storelocator to find the closest Phone Repair Center.

Click here to visit the Sprint Self Service Phone Replacement Tool.